> For the complete documentation index, see [llms.txt](https://docs.paragon.trade/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.paragon.trade/resources/support.md).

# Support

Need help with Paragon? Here's how to reach us.

## Contact

| Channel     | Link                                                | Best For                          |
| ----------- | --------------------------------------------------- | --------------------------------- |
| Support Bot | [ParagonSupportBot](https://t.me/ParagonSupportBot) | Tickets, bug reports, direct help |
| Email       | <help@paragon.trade>                                | General inquiries                 |
| Telegram    | [t.me/paragon\_trade](https://t.me/paragon_trade)   | Community discussion              |
| Discord     | [Join Discord](https://discord.gg/qd6a9gTqqr)       | Community chat                    |
| Twitter/X   | [@tradeparagon](https://x.com/tradeparagon)         | Announcements, updates            |

## What to Include

When reaching out for support, please include:

* Your wallet address
* The market (BTC.D, TOTAL2, or OTHERS)
* A description of the issue
* Screenshots if applicable

## Response Times

We aim to respond within 24 hours.


---

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