Support

Need help with Paragon? Here's how to reach us.

Contact

Channel	Link	Best For
Support Bot	ParagonSupportBot	Tickets, bug reports, direct help
Email	[e-mail]	General inquiries
Telegram	t.me/paragon_trade	Community discussion
Discord	Join Discord	Community chat
Twitter/X	@tradeparagon	Announcements, updates

What to Include

When reaching out for support, please include:

• Your wallet address
• The market symbol (for example BTC.D, TOTAL2, OTHERS, or a single-name equity)
• A description of the issue
• Screenshots if applicable

Response Times

We aim to respond within 24 hours.